SERVICE ASSURED A unique training programme developed by the Association of Quality Assured Trainers.
This suite of 3 new high impact CUSTOMER SERVICE programmes offers development for every level of the service team from directors to those working back of house.
NEED SOME DIRECTION
Looking to train your staff using high quality customer service materials but in a more cost-effective way?...
Why not let us train your trainers to deliver Service Assured in-house?
Only £750 + vat per trainer
3 programmes designed for all levels of your team:
1. Delivering Service Assured (Staff)
2. Coaching for Service Assured (Supervisors/HoDs)
3. Managing Service Assured (Senior Managers/Owners)
Only Quality Assured trainers are able to deliver Service Assured.
Every one of our trainers has been assessed against & met rigorous training competencies resulting in membership of the Association of Quality Assured Trainers.
Training can be delivered in-house on your premises for
up to 12 people or through attendance on our open programmes.
Find out more about costs & available dates.
We offer 2 options:
For freelance trainers wishing to deliver the programmes on a fee generating basis we offer our FULL LICENCE.
And for those of you wishing to deliver Service Assured purely on an in-house basis we offer a CORPORATE LICENCE.
BECOME A TRAINER
Corporate Licence Trainer Training 13, 14 October & 4 November - Manchester 11, 12 & 27 November - Edinburgh
Full Licence Trainer Training 13 October & 4 November - Manchester 11 & 27 November - Edinburgh