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SERVICE ASSURED

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A unique training programme developed by the Association of Quality Assured Trainers.

This suite of 3 new high impact CUSTOMER SERVICE programmes offers development for every level of the service team from directors to those working back of house.

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NEED SOME DIRECTION
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Looking to train your staff using
high quality customer service materials
but in a more cost-effective way?...

Why not let us train your trainers to
deliver Service Assured in-house?

Only £750 + vat per trainer

 

 

img Course Programmes Find a Trainer
 

3 programmes designed for all levels of your team:

1. Delivering Service Assured
(Staff)

2. Coaching for Service
Assured (Supervisors/HoDs)

3. Managing Service Assured
(Senior Managers/Owners)

Only Quality Assured
trainers are able to deliver Service Assured.

Every one of our trainers has been assessed against & met rigorous training competencies resulting in membership of the Association of Quality
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Assured Trainers.

read more here (course programmes) read more here (find a trainer)
Costs & Dates Become a Trainer

Training can be delivered in-house on your premises for
up to 12 people or through attendance on our open programmes.

Find out more about costs & available dates.

We offer 2 options:

For freelance trainers wishing to deliver the programmes on a fee generating basis we offer our FULL LICENCE.

And for those of you wishing to deliver Service Assured purely on an in-house basis we offer a CORPORATE LICENCE.

read more here (costs & dates) read more here (become a trainer)


BECOME A TRAINER

 Corporate Licence Trainer Training
13, 14 October & 4 November - Manchester
11, 12 & 27 November - Edinburgh


Full Licence Trainer Training
13 October & 4 November - Manchester
11 & 27 November - Edinburgh

Cost: £750 + vat

 

Copyright 2007 Association of Quality Assured Trainers Website By Anthony Keenan Internet Services - AKIS